Business Support

With Blue Marble Communications

Business Excellence in Practice

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Organisational excellence has too easily become a turn of phrase that can be banded around without real deep-seated meaning.

Many organisations embark on ‘the journey’ without the strategy or focus needed to make it a success. It must be pointed out that excellence is a perception and means different things to different organisations.

Strategy & Focus

Improved Processes

When talking about excellence, many organisations are really looking for improved processes, waste reduction and ultimately cost benefit. Often the missing variable in this arena is the improvement in the softer processes and stakeholder value.

We can assess your organisation’s processes and identify any gaps or improvement focus. In doing so, we can draw up a strategy together with forecast improvements. This approach will be undertaken as a partnership to allow this union to evolve robustly and with integrity. We will implement the strategy together with any pertinent training to allow your organisation to be able to continue with the strategy without support.

This approach will ensure that value is delivered from this journey and the benefits travel with you.

The Toolbox

  • Operational and transactional environments training
  • Change Agent
  • Lean
  • Six Sigma
  • Kaizen
  • Culture change ‘The way we do things around here’ / soft skills performance
  • 5S
  • Root Cause Analysis
  • Operational Effectiveness
  • Systems Improvement
  • Visual Management
  • SMED
  • FMEA
  • APQP
  • VSM

But to name a few

Process and ISO Implementation

Process and ISO Implementation

Our approach to implementing ISO based management systems is based wholly on your requirements in terms of speed and depth. We want your system to be owned by you and add value to your business.

It’s far from the right approach to implement a system that provides a tick in a box but offers little in the way of tangible value, this type of system will fail as it needs constant interaction as opposed to being part of the day to day processes whereby it works to add value and control as part of the operations.

Our approach is to undertake a gap analysis which will identify any areas that fall outside of the required compliance. You may be surprised by how the established processes you currently operate can with a small ‘tweak’ fulfill pertinent clause requirements. We work with and train your staff to bring any processes into the required compliance.

Key elements we focus on are:

  • Commitment and support from senior management
  • Engage the whole business with good internal communication
  • Get customer and supplier feedback on current management
  • Establish an implementation team to get the best results
  • Map out and share roles, responsibilities and timescales
  • Ensure your organisation understands the principles of the standard
  • Adapt the basic principles of management to the business.

Finally, we can audit your systems to provide the independent report to management on how it’s working. Should your organisation wish to be certified by an independent notified body we have UKAS accredited partners that can offer this for you.

Project Management

Our projects can be broken down into 5 distinct phases:

Project Initiation

Project Planning

Project Execution

Project Performance / Monitoring

Project Closure

Engineering Support

We can offer interim management cover across a range of functions within our broad spectrum of expertise. Be it board level cover or hands on management, your business needs will be treated with the utmost of discretion and professionalism.

We will work professionally and sympathetically alongside your existing staff providing seamless continuity.

  • Director / Board
  • Change Management
  • Business Transformation
  • Operations
  • Engineering
  • Risk Management
  • Compliance
  • Supply Chain
  • Facilities Management

If you have a need, we can start the process of fulfilling that with an immediate task brief / scope. Speed is of the essence, we can start on this straight away

Areas of expertise

Use Our Expertise

We are always available to have a chat about how we can help your business.

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